Matthew Swanson - Spa Director Resume Simple
I am a highly motivated individual with a strong background in the healthcare industry. I have a passion for learning and growing professionally within the company.
  • customer service, marketing, medical, social media, planning, therapy, reporting, strategic planning, maintenance, budgets, coaching, front desk, metrics
  • manager, administrative, clients, email, reports
  • 2018-02-152018-02-15

    Spa Director

    O'Neal Steel

    • Responsible for the development, planning, marketing, training, and supervision of all staff, including recruitment, benefits, and medical education.
    • Provided sales, training, and education, sales, customer service, and collection, analysis, and development of new products.
    • Responsible for the development, training, and coaching of all staff, including the development, performance improvement, and benefits administration.
    • Managed the budgets, financial reporting, and customer service. Responsible for all aspects of the development and marketing of the company.
    • Responsible for the development, training, and evaluation of all new employees, including the creation of a new program, policies and procedures, and advertising.
    • Responsible for the development, training, and evaluation of all new and existing employees. Responsible for the creation and execution of the annual marketing plan.
  • 2018-02-152018-02-15

    Selling Business Manager / Counter Manager


    • Provide administrative support to the Director of the company including: Creating and maintaining database, running reports, managing schedules, and coordinating marketing campaigns.
    • Responsible for all new hire paperwork, email, and website development. Interviewed, hired, and terminated employees.
    • Assist clients with the development of the sales and marketing plan. Develop and maintain relationships with vendors and sales representatives.
    • Assist Manager with monthly and quarterly reconciliations. Maintain and update all client files. Ensure that all information is accurate and complete.
    • Manage all aspects of the company‚Äôs account receivables, including but not limited to, the sales of the investors, and the GM.
    • Maintain and update all client files and records. Keep track of all transactions. Ensure that the company is paid in a timely manner.

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