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Front Office Manager
The Ohio State University
Oversaw the hiring, training, and supervision of all medical assistants, front desk personnel, and medical staff.
Manage patient registration and clinical documentation; maintain and update all correspondence and records. Ensure proper testing and billing of all patients.
Complete insurance claim forms and perform all billing and testing procedures. Ensure proper billing and reimbursement. Manage and maintain accurate and timely financial records.
Oversee billing and coding, referrals, and insurance verification for clients and employees. Coordinate with the front desk and staff to ensure proper documentation.
Provide billing and coding for all clients, including insurance, Medicare, and private insurance audits. Oversee and manage all aspects of billing and reimbursement.
Provide assistance to the front desk staff in the collection and processing of all billing and insurance related matters. Work closely with the Director of operations to ensure that the office is fully staffed.
Pick n Save
Work with the medical Director to ensure the benefits of the case is provided to the patient and their families.
Conducted health insurance referrals for clients with chronic disease states, such as diabetes, hypertension, dyslipidemia, hypertension, obesity, depression, and mental health.
Conducted home health education for the community and provided referrals to insurance companies to ensure the benefits of Medicaid services.
Provide education to patients regarding their insurance coverage, benefits, and staffing. Marketing and liaison between the physician and the medical team.
Complete all necessary paperwork for the purpose of obtaining authorization for services, insurance eligibility, authorizations, referrals, letters, emails, fax, and correspondence.
Perform all aspects of the office visit including but not limited to: Appointment scheduling, telephone calls, insurance verification, and follow-up.