Cleveland Blakely - Credit&Collections Analyst Resume Simple
SUMMARY
To obtain a position that will enable me to use my skills and experience in the field of the company. I have a strong work ethic and ability to work well with people.
SKILLS
  • credit, customer service, customer relations, accounts and, customer accounts, collection, service, telephone
  • customer service, responsible, quality, retail, customer relations, decision making, problem resolution, service
WORK EXPERIENCES
  • 2018-02-162018-02-16

    Credit&Collections Analyst

    Usxpress

    • Provided customer service regarding collection issues, account balances, and account discrepancies. Maintained and updated customer accounts on a daily basis.
    • Processed credit card payments via telephone and in person to customers and potential customers. Handled all incoming and outgoing calls.
    • Managed accounts and account management for new and existing accounts. Collected and reported customer data. Maintained and updated client records.
    • Provided customer support to account managers and account executives. Maintained a positive and professional relationship with all customers and co-workers.
    • Handled customer relations issues and provided resolution to the customer...........
    • Prepared and mailed letters to customers to collect on delinquent accounts. Updated account information. Maintained and updated customer files.
  • 2018-02-162018-02-16

    Assistant Sales Representative

    St. Edward's University

    • Provide excellent customer relations and problem solving skills to resolve issues. Perform other duties as assigned. Maintain a high level of confidentiality.
    • Responsible for problem solving, customer service, and quality control. Provided accurate and timely information to customers. Maintained a high level of confidentiality.
    • Maintained a high level of customer care in a fast-paced environment. Demonstrated problem solving skills and ability to handle multiple tasks in a fast-paced environment.
    • Worked with retail sales team to ensure that customers were satisfied with the best possible experience.....
    • Utilized problem solving skills to resolve customer issues and concerns. Maintained a positive attitude. Maintained composure and patience in face of difficult customer situations.

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