Developed invoice processing system to manage the customer relationship. Also, worked with the business to understand the business requirements.
Worked with the business to understand the business requirements and translate them into technical specifications. Created and maintained the product backlog.
Project Management: Managed the development of a new product for the company. Created a process to manage the entire life cycle of the project.
Customer Service Clerk
Research and recommend new technologies to improve customer experience, and provide support for the management of the company. This includes the creation of a new customer service, and the integration of the company's sales.
Work with the logistics team to develop a new product to allow the company to enter and track the customer and the sales of the products.
Responsible for the network and advertising and billing systems. Worked with the development team to develop and implement the underwriting rules.
Responsible for the integration of the new customer information system to the C-level management system. This includes the creation of a new underwriting rules, and the translation of the data.