Michael Morrow - Front Office Manager Resume Simple
SUMMARY
Seeking a position in a medical office where I can utilize my skills and knowledge to help the company. I am a team player and a team player.
SKILLS
  • insurance, office, scheduling, billing, patient, payments, responsible, retail
  • medicaid, insurance, ordering, service, billing, dot, hiring, responsible, audits, medicare, inventory, evaluations, training, satisfaction, fda, inspections, office
WORK EXPERIENCES
  • 2017-12-252017-12-25

    Front Office Manager

    University of Alabama

    • Handled front office duties including patient registration, insurance verification, and billing. Performed general office duties. Prepared and maintained inventory of supplies.
    • Solely responsible for the day-to-day operations of the front desk, including scheduling, insurance verification, and appeals.
    • Managed front desk operations including checking in and out of patients, collecting payments, and verifying insurance eligibility. Processed and collected co-pays.
    • Maintains a clean, orderly, and well-stocked environment in the retail setting. Works with the store managers to ensure that all products are properly stored.
    • Maintained a clean and safe work environment for all employees and patients. Assisted in the preparation of the reports for the department.
    • Developed and implemented a new marketing plan for the company. Managed the practice's financial and accounting departments. This included the creation of a new business model for the department.
  • 2017-12-252017-12-25

    Location Manager

    Texas Lutheran University

    • Ensures that all staff are up to date and accurate documentation of all patient records, employee training, and customer service.
    • Performed monthly audits of all regulatory documentation, including but not limited to: The inspection of the facility, the state of the Board of Directors, and the pharmacy.
    • Maintained an efficient inventory of all medications and supplies, including HIPAA audits, pharmacy inspections, and insurance verification.
    • Maintained efficient and accurate documentation, billing, and staffing for the nursing department. Assisted in interviewing, hiring, and evaluating new employees.
    • Responsible for all aspects of daily operations, including but not limited to: The development of new hire training, and audits.
    • Assisted in the development of new hire orientation and training manual for Medicare and Medicaid. Provided annual performance reviews for all employees.

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