Kevin Roberts - Customer Service Representative Resume Simple
SUMMARY
Seeking a position in a professional environment where I can utilize my skills and experience to be an asset to the company. I am a team player, and a hard worker, and a great asset to your company.
SKILLS
  • satisfaction, communication, service
  • disability, organization, quality, service, leadership, administrative, formulation, networking, customer service, liaison, implementation
WORK EXPERIENCES
  • 2017-12-252017-12-25

    Customer Service Representative

    Hyatt Place

    • Maintain a positive attitude towards clients and their families by listening and addressing any concerns or concerns; and ensuring that all communication is open and closed.
    • Providing customer service to patients, ensuring their satisfaction and understanding. Also, I have been a very strong and productive team member.
    • Working with the public to ensure that all information is complete and accurate. As well as the following: The state of the art, the company is a great relationship.
    • Assisting with the development of the company policies and procedures. These include: Training new employees, maintaining a clean and safe environment, and keeping the facility clean.
    • Creating and maintaining a positive and professional relationship with all members of the community. This includes the development of a new marketing plan for the company.
  • 2017-12-252017-12-25

    Managing Director

    First Consulting Group

    • Provided leadership and training to the clinical staff and the public. Developed and implemented strategic plans for the organization.
    • Developed and implemented a new marketing and training system for the public, providing excellent customer service and communication with the clients and the sales team.
    • Lead the development and implementation of the quality improvement program for the public. Liaison with the chief of the organization.
    • Develop, implement, and evaluate the organization's strategic plan and goals for the organization. I have been accountable for the development of the program.
    • Writing and updating all policies and procedures for the fitness department; and maintaining the records of the student and the Board of the faculty.

 Benefits Consulting Group 

 Global Learning Partners