A highly motivated, results-driven professional with over 10 years of experience in the areas of operations, and project management. Proven ability to manage multiple projects simultaneously, and effectively in a fast paced environment.
Managed the retail store operations including sales, customer service, and training, and communication with management. Created a new process for monitoring and reporting the daily sales of the branch.
Developed and implemented a retail store management system to improve customer service and increase productivity. Organized and maintained inventory control procedures.
Managed the daily sales of the company, including the creation of a new Excel spreadsheet to track the progress of the store, and provided feedback to the marketing team.
Responsible for the management of retail stores, including customer service, sales, and employee relations. Maintained a high level of accuracy and attention to detail.
Maintained customer service and motivated staff to increase productivity and efficiency of Human resources. Provided conflict resolution and problem resolution.
Responsible for the management of the Human resource department including recruiting, training, and development of staff. Implemented new procedures to improve efficiency and reduce errors.