Implemented a data Center for the web Intelligence and provided the analysis of the reports for the clients. This included the creation of new users, assigning roles, and assigning permissions to the users.
Interacted with business Analyst to understand the requirements and to determine the best fit the needs of the business. This included the creation of the new system.
Developed and implemented a project to provide a single sign on to the data source to a single instance of the security solution.
Prepared and presented reports to the Chief information Officer and senior officials. This included coordination with the client and the team.
Provide technical support to the customer focus groups and research and resolve issues. This includes the ability to work with the team to develop a solution that meets the needs of the client.
Develop and maintain a strong relationship with the client and the business. Identify and resolve issues and conflicts. Work with the team to ensure that the project is in line with the needs of the customer.
Worked with the sales team to develop and implement new programs to improve efficiency. This resulted in a reduction of cost by 30%.