Justin Metzger - Front Office Manager Resume Simple
SUMMARY
Seeking a position that will enable me to use my skills and experience in the field of customer service, and organizational skills. I am a strong work ethic and a great desire to learn and grow.
SKILLS
  • operations, product knowledge, friendly, driving, office, events, telephone, efficient, positive, front office, office procedures, reservations
  • product knowledge, friendly, driving, office, events, telephone, leadership, positive, efficient, staffing, front desk, front office, service, office procedures, guest service, reservations
WORK EXPERIENCES
  • 2017-12-262017-12-26

    Front Office Manager

    Watson Realty Corp

    • Ensure a positive guest experience by providing a friendly environment, which includes greeting and acknowledging every guest, maintaining a clean and neat restaurant, and ensuring the highest level of product knowledge.
    • Manage the front office and reception area, including greeting visitors, guests, and purchasing agents. Assist in the planning and execution of events.
    • Manage the reception area, including greeting visitors, and managing reservations and ensuring that all office and staff are kept in a neat and organized manner.
    • Provided efficient and accurate telephone and front office operations to the production team. Ensured that all the work was completed in a timely manner.
    • Maintain the cleanliness of the facility and the area of the facility. Ensure that all the work is completed in a timely manner.
    • Coordinate with the warehouse to ensure that all merchandise is in good working order. Assist in the preparation of the store for the next day.
  • 2017-12-262017-12-26

    Assistant Front Office Manager

    National Public Radio

    • Organized and maintained the front desk and reception area, including the organization of the salon, spa, and salon staff.
    • Develop and maintain a professional and friendly environment for all guests, employees, and co-workers. Provide a high level of guest service and increase the hotel's reputation for integrity, honesty, and knowledge.
    • Ensure that all reservations and other front office duties are completed in a timely and effective manner. Provide leadership and direction to staff members to ensure a high level of customer satisfaction.
    • Maintain a safe and clean working environment by conducting daily activities, and ensuring a safe and efficient work environment.
    • Manage the daily activities of the staff, including scheduling, and maintaining a clean and safe work environment, and ensuring a high level of customer care.
    • Ensure that all employees are trained in the proper procedures and policies of the organization. Ensure a safe and clean environment by maintaining a safe and secure work environment.

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