Performed administrative duties including billing, scheduling, insurance compliance, and marketing. I was also responsible for the daily operations of the business.
Managed the scheduling of all clinical and administrative staff, including the management of the quality assurance team. The liaison between the client and the business office Manager.
Developed and implemented a comprehensive Medicare part D program for the therapy department. Managed the budget and financial audits.
Maintained communication between the organization and the HR department. Oversaw the daily activities of the team. Managed the payroll process.
Monitor and maintain all billing and collection procedures to ensure compliance with company policies and procedures. Provide guidance to staff on HR issues, including but not limited to: Employee relations, disciplinary action, and termination.
Ensured that all HIPAA regulations were followed and adhered to. I was also responsible for the daily activities of the clinic.