Maria Hayes - Front Office Manager Resume Simple
SUMMARY
Seeking a position in a company where I can utilize my skills and experience in the field of the organization. I am a professional with a strong work ethic and a positive attitude.
SKILLS
  • pbx, credit, documentation, forecasts, office, filing, budget, reports, selling, organized, front desk, front office, guest services, reservations
  • mentoring, office, cash handling, compliance, professional, security, service, cash, inspections, front office, coaching, staffing, safety, quality, office manager, manager
WORK EXPERIENCES
  • 2017-12-262017-12-26

    Front Office Manager

    SUNY Institute of Technology

    • Prepares and maintains all financial records, including but not limited to: sales, credit card, and inventory reports.
    • Handle all incoming calls, greet customers, answer phone, and make outgoing calls to the office, filing, and other clerical duties.
    • Performs front desk duties including but not limited to: reservations, greeting guests, and data entry. Responsible for maintaining a clean and safe environment.
    • Responsible for all customer relations, including but not limited to: Data entry, faxing, and inventory. I am also responsible for maintaining a clean and safe work environment.
    • Maintain accurate inventory levels by collecting and analyzing data and reports to ensure proper payments are made to the correct recipients.
    • Review and approve all invoices for the organization, including the accuracy of the POS system, and the monthly P&L reports for the general ledger.
  • 2017-12-262017-12-26

    Front Office Manager

    First Security Services

    • Performed daily safety and security audits to ensure compliance with all company policies and procedures. Provided coaching and feedback to employees to improve their performance.
    • Perform all office duties as assigned by the general Manager, including but not limited to: Answering phones, scheduling, and maintaining a professional and friendly environment.
    • Manage the daily operation of the store, including receiving and answering any questions regarding the day's operations, and the banking center.
    • Ensure that all employees are following company policies and procedures, including but not limited to, safety, loss prevention, and compliance with the company's policies and procedures.
    • Manage the staffing of the store, including supervising and directing the staff. Responsible for the supervision of the employees.
    • Supervise the production of the staff, including scheduling, payroll, and housekeeping. Provide supervision and development of all employees.

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