A highly motivated, self-starter with a strong background in customer service and management. I am a team player who is able to work well under pressure and a fast learner and a passion for the ability to learn and adapt to any situation.
coaching, operations, marketing, budgets, responsible, driving, restaurant, driving results, managing, human resource, p l
business, organized, increase, culinary, manager, for sales, restaurant, hospitality, food
Joliet Junior College
Developed and implemented training programs for all new hires, including managing the retail sales staff, supervision of the staff, and ensuring that the store was in compliance with company policies.
Assisted in the development of the restaurant operations and human resource functions. Managed budgets, pricing, and employee relations.
In charge of training and developing a team of up to 10 employees, including sales floor supervision, motivation, and merchandising.
Manage the store, including the opening and closing of the restaurant. I am responsible for the management of the store, training and motivation.
Managed the merchandising of the store and assisted in the development of the store. Trained and developed new employees.
Accountable for the P&L, marketing, coaching, and disciplinary action. I was also in charge of all store functions.
Developed and implemented new business strategies for sales, food and beverage, restaurant, and culinary departments. Managed and trained a team of 10-15 employees.
Trained and motivated staff to ensure smooth operation of the store and to increase sales by providing a friendly and helpful environment for guests and employees.
Organized and implemented a new hospitality program for the company. The Manager was the first in the country to help the company achieve its highest sales.
Developed and implemented a new sales strategy for the company. The first year in the territory was to be a top performer in the region.
Responsible for the daily operations of the restaurant, including opening and closing the store, counting cash drawers, and making deposits.
Developed new business through cold calling, networking, and referrals. Maintained and grew existing accounts. Established and maintained relationships with key decision makers.