A highly motivated and enthusiastic customer service representative with a strong background in customer service and sales. I am a self-starter who is able to work well under pressure and a team player.
Work with operations Manager to ensure proper inventory control, food cost control, and labor management. Responsible for planning and implementing budget and forecasting.
Ensuring all food safety, service, and merchandising standards are met, organized and executed in a timely manner.
Manage the kitchen operations, including inventory management, menu planning, and presentation skills. Maintain a clean and safe environment for customers and employees.
Perform general management duties, including but not limited to: hiring, firing, purchasing, merchandising, food preparation, and catering operations.
Manage budgets, budgeting, and labor costs, and ensure that the organization is efficient and quality service is being delivered.
Ensure that all employees are following proper safety procedures and guidelines, including but not limited to, stocking, cleaning, and sanitation.
Lincoln Park Zoo
Performed daily store operations including inventory management, loss prevention, and sales and profit, while maintaining a positive and efficient work environment.
Responsible for all financial aspects of the store including: sales, budget, profit and loss, and inventory control.
Managed store operations and ensured that the store was clean and well maintained in a professional manner while maintaining a safe and clean work environment.
Maintained store budgets and prepared daily reports for management. Managed and motivated staff to increase sales, profits, and labor.
Maintain a safe and clean store environment by developing and enforcing sanitation standards and procedures; maintaining a safe and secure work environment; conducting safety audits, and monitoring of all employees.
Maintained a high level of customer service by ensuring that all kitchen and food safety procedures were followed. Ensured proper staffing levels.