Patricia Williams - Server Resume Simple
SUMMARY
To obtain a position in a professional environment where I can utilize my skills and experience to help the company meet the goals of the organization.
SKILLS
  • manager, customer service, service, cleaning
  • adjustments, service, front desk, training, customer service, satisfaction
WORK EXPERIENCES
  • 2017-12-252017-12-25

    Server

    Sam'S Club

    • Helped with cleaning and preparing the lab for the company. Worked closely with the sales Manager to ensure that all products were properly stocked.
    • Performed clerical duties such as photocopying, filing, and faxing customer service reports. Answered phone calls and scheduled appointments.
    • Assisted in the development of new and existing policies and procedures. Maintained and updated all departmental records. Provided support to the staff.
    • Maintained and organized all records of the patient information and billing. Assisted in the development of new and existing processes.
  • 2017-12-252017-12-25

    Customer Service Representative

    American Medical Response

    • Conducted training sessions for front desk staff, and provided feedback to the Director on the development of new business strategies.
    • Assisted in the development of a new service line for the company, which included researching and documenting customer complaints, and providing feedback to clients.
    • Provided support to the sales team to ensure that clients were receiving the best possible benefits for their satisfaction. This included the development of a new and innovative customer service plan.
    • Conduct adjustments to the facility and ensure that the appropriate services are being followed. This includes the use of the equipment and the treatment of the patients.
    • Assisted with the development of the company website and the Internet. Created and maintained a positive and negative work environment.
    • Developed and implemented a new marketing plan for the company. Increased sales by 20%. Improved the company's reputation and the ability to deal with the needs of the customers.

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