Wayne Kamaka - Concierge Resume Simple
SUMMARY
I am a highly motivated and dedicated individual with a strong background in customer service and customer service. I have a proven track record of success in the following areas of sales, and management.
SKILLS
  • prospecting, lead generation, reservations, data, sales techniques
  • service, new accounts, wireless, analysis, training, customer service, media, verizon
WORK EXPERIENCES
  • 2017-12-262017-12-26

    Concierge

    Motivated Security

    • Customer relations -prospecting for new customers and upgrading existing services. Data entry, sales techniques, and reservations.
    • Developed and implemented a lead generation program that increased the number of new members by 50%. This was a major role in the company.
    • Assisted in the preparation of the daily schedule for the day. I was responsible for the maintenance of the office, including but not limited to, filing, faxing, and copying.
    • Responsible for the daily operations of the front desk, including but not limited to: Answering phones, filing, and organizing the office.
    • Assisted in the development of a new employee orientation program. Provided training for new employees. Maintained a positive work environment.
    • Provided excellent customer service to all clients and prospective customers. Managed and maintained a high level of customer satisfaction.
  • 2017-12-262017-12-26

    Sales Rep

    HealthPartners

    • Conducted market analysis and provided customer service to existing customers. Sold new accounts, including phone, internet, and social media.
    • Provided training to new employees on the Verizon wireless products and services. Trained and mentored new employees. Created and implemented a system for the company.
    • Responsible for maintaining a clean and safe work environment. Maintained a neat and clean store. Worked with customers to find the best products for their needs.
    • Developed and maintained strong relationships with customers and vendors. Managed and resolved customer complaints. Provided excellent customer service.

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