Brandon Ludwig - Front Office Manager Resume Simple
A highly motivated and enthusiastic customer service professional with a strong background in customer service, and management. I am a self-starter who is able to work well independently and as a team player.
training, front desk, front office, service, professional, office, scheduling, guest service
Front Office Manager
Supervise and train front desk staff to ensure professional and courteous service. Provide feedback to the team on their performance and to improve their performance.
Oversee the front desk and reception area, including scheduling, organizing and training of staff. Maintain the cleanliness of the office and lobby.
Provide support to the front desk staff and other departments as needed. Ensure that all guest requests are handled in a timely and professional manner.
Assist in the preparation of all paperwork and records for the day. Make sure that the front desk is clean and maintained.
Ensure that all front desk and housekeeping functions are completed in a timely and professional manner. Provide assistance to the staff in the absence of the general Manager.
Ensure that all guest requests are handled in a timely and professional manner. Assist in the ordering and preparation of all room types.