Leigh Downing - Account Executive Resume Simple
SUMMARY
To obtain a position that will enable me to utilize my skills and experience to enhance the company's profitability. I am a self-motivated, and organized professional with a strong work ethic.
SKILLS
  • inside sales, training, exceed
  • payroll, operations, tax, call center, strategy, tax preparation, pricing, clients
WORK EXPERIENCES
  • 2017-12-252017-12-25

    Account Executive

    Sport Chalet

    • Developed and implemented a new sales order system to increase customer satisfaction and efficiency. Created and maintained a strong working relationship with customers, vendors, and other departments.
    • Responsible for the development of sales training programs and procedures for the sales team. This included the creation of new customer base and maintaining the highest level of customer service.
    • Exceed sales goals by consistently exceeding sales goals. Exceeded goal of 5.6%. Ranked in top 10% of the company.
    • Developed and implemented a new sales order system to track and report on customer orders. Improved the accuracy of the sales data by 20%.
    • Responsible for the sales of all marketing campaigns and customer service. Maintain and update the company's website. Assist in the creation of new business.
    • Maintained and updated customer files and records, and provided customer service. Maintained and updated all marketing materials. Ensured that all sales orders were received and processed.
  • 2017-12-252017-12-25

    Office Manager

    Diamond Wireless

    • Develop and maintain relationships with clients, business owners, and financial advisors. Provide sales and service support to the branch.
    • Managed the accounting, payroll, tax, marketing, and business development activities. Directed the implementation of a new software solution.
    • Responsible for the day-to-day operations of the branch including: hiring, supervising, and performance appraisal, and the development of the Finance department.
    • Managed the development of a new computer system, including the creation of a new marketing and pricing strategy, and the implementation of a new accounting software.
    • Answer all incoming calls and provide customer service to customers. Respond to inquiries and requests. Maintain confidentiality of information.
    • Trained new employees on the use of the software and the use of the computer system. This was a key role in the development of a new company website.

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