Grady Tucker - General Manager Resume Simple
SUMMARY
A highly motivated, detail-oriented, and results-driven professional with over 15 years of experience in the health care industry. Strong background in the medical field.
SKILLS
  • human resources, management, nursing, service, billing, marketing, healthcare, responsible, quality, quality assurance, contracts, communications, budget, business development, operations, finance
  • human resources, purchasing, service, patient, billing, customer service, payroll, responsible, clerical, process improvement, clinical
WORK EXPERIENCES
  • 2017-12-252017-12-25

    General Manager

    Dell, Inc

    • Directly responsible for the management of the finance department, including the development of the annual budget, interviewing and hiring of all staff, and assisting in the development of a new hire orientation program.
    • Served as the primary liaison between the management and the public, including the National and Regional Vice President of the US and the United states, to include: The development of a new and ongoing clinical program.
    • Developed and implemented a new marketing plan for the healthcare facility. Developed and implemented a comprehensive training program for the nursing staff.
    • Served as a liaison between the service and the community to ensure the organization's mission and goals were met. Managed the annual budget and maintained the department.
    • Provided support to the operations, including interviewing, hiring, scheduling, and compliance. Managed employee relations and quality assurance.
    • Developed and maintained effective relationships with physicians, payers, and other healthcare providers, including the financial and accounting department, the human resources, and the governing body.
  • 2017-12-252017-12-25

    Practice Manager

    Platt Technical High School

    • Responsible for the day-to-day operations of the practice including patient scheduling, billing, and insurance management.
    • Managed all aspects of the practice including: accounting, financial management, purchasing, accounts payable, receivable, and compliance.
    • Consistently exceeded corporate goals and objectives by maintaining a high level of customer service and financial management. Managed payroll, employee relations, and employee relations.
    • Created and implemented a new business model for the practice to improve the clinical and financial reporting. Achieved a 98% score of 98% rating.
    • Developed and implemented a new process improvement system for the practice management system. This included all customer service, accounts receivable, and billing.
    • Maintain and manage all human resources and clerical functions. Assist with the development of new and existing policies and procedures.

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