Tracy Grant - Director of Rooms Resume Simple
SUMMARY
I am a highly motivated and results-oriented individual with over 20 years of experience in the areas of operations, and management. I have a proven track record of success in the areas of the following areas of expertise include: sales, marketing, and customer
SKILLS
  • facets, maintenance, responsible, manager, operations, housekeeping, p l, storage, training, security, budgeting, cleaning, forecasting, office, engineering, pbx
  • facets, budgets, responsible, strategy, operations, housekeeping, sales and, increase, engineering, satisfaction, service
WORK EXPERIENCES
  • 2017-12-262017-12-26

    Director of Rooms

    Walgreen

    • Manage the daily operations of the hotel including maintenance, housekeeping, property management, engineering, and guest services.
    • Maintained a clean and orderly environment for all hotel guests. Responsible for the daily operations of the front office, including the maintenance of the property, and the management of the housekeeping staff.
    • Oversee the management of all facets of operations including but not limited to: monitoring, controlling, and maintaining the Hotel’s retail and hospitality brand.
    • Oversaw the daily operations of the restaurant including: Front desk, maintenance, cleaning, grounds, and grounds.
    • Directed the installation of a new computerized storage system, including the creation of a new data base, and the development of a comprehensive training program.
    • Provided daily operations management for all aspect of the P&L, including capital expenditures, capital improvements, and maintenance of the building.
  • 2017-12-262017-12-26

    General Manager

    Savers

    • Managed a team of 12 employees responsible for the overall operations of the hotel. Managed a staff of up to 25 people, including front desk, housekeeping, sales and service.
    • In addition to the development and implementation of the company's strategic plan, I have been able to increase the overall profitability of the company by over 50% in the first year.
    • Worked closely with the owners to develop and implement the hotel's strategy, budgets, and goals to ensure profitability and guest satisfaction.
    • Developed and implemented a new menu for the restaurant and the programming of the bar and lounge. I also worked with the engineering team to create a new menu.
    • Managed all facets of the restaurant including: Food preparation, menu development, and catering. This included the creation of a new menu, and the establishment of a new wine list.
    • Conducted weekly meetings with the hotel staff to discuss any issues and to ensure that they were in line with the company's goals.

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