Kathleen Fryer - Key Holder Resume Simple
SUMMARY
I am a highly motivated and dedicated individual with a strong background in customer service and customer service. I have a great work ethic and a passion for the ability to learn and adapt to any situation.
SKILLS
  • reception, teaching, selling, training, customer service, service, cash, scheduling, cash handling, reports
  • typing, reception, multi task, collections, microsoft, customer service, answering phones, answer phones, microsoft word, word, typing skills, reporting, answering, service, phones
WORK EXPERIENCES
  • 2017-12-262017-12-26

    Key Holder

    LUCENT Technologies

    • Performed all customer service functions including but not limited to: Opening and closing the store, cash handling, and writing reports.
    • I am also a Trainer for the store, selling, teaching, and the ability to work in a team environment.
    • Performed all human resource duties including scheduling, training, and reception. Also, I was in charge of making sure that the store was clean and well maintained.
    • Provided excellent customer service and maintained a high level of customer service. Ensured that all customers were satisfied with the store and the store.
    • I have been able to work with the store Manager and the district Manager to make sure we are meeting the needs of the business.
    • Provided excellent customer service and maintained a clean and safe work environment. Performed all other duties as assigned. Managed the store, including the opening and closing of the store.
  • 2017-12-262017-12-26

    Collections Representative

    Erc

    • Perform various clerical duties such as typing, faxing, and collections. Ability to multitask and prioritize work. I am a team player.
    • Ability to multi-task and prioritize tasks, including answering phones, and maintaining a positive attitude. Able to work well under pressure.
    • Provide excellent customer service by responding to telephone and in-person inquiries, using Microsoft Word and Excel spreadsheet.
    • Performed all aspects of the reception including: Greeting customers, responding to inquiries, and providing information regarding the services offered.
    • In charge of making sure all the customers are satisfied with their account, and reporting any issues that may arise.
    • Maintain a positive and professional demeanor while greeting customers and assisting with their needs. Also, greet and assist customers in filling out the loan.

 Smith Auction Company 

 The Rag Company