Martha Zeigler - Credit&Collections Analyst Resume Simple
SUMMARY
I am a highly motivated individual with a strong background in the banking industry. I have a proven track record of success in the following areas: Accounts payable, accounts receivable, collections, collections, credit, collections, billing, and customer service.
SKILLS
  • accounts payable, credit card, linkedin, exceed, email, accounts receivable, payments, contracts, billing, credit, invoice, solutions, purchase orders, marketing, collections, it, communication, sales force, invoices
  • adjustments, communication, email, accounts receivable, payments, credit, banking, bi, filing, oracle, shipping, finance, sales and, reports, tax, invoices, collection, manager
WORK EXPERIENCES
  • 2017-12-252017-12-25

    Credit&Collections Analyst

    California State University, Chico

    • Collections, invoicing, customer service, email, credit card payments, and other administrative duties. Responsible for the maintenance of the accounts receivable system.
    • Customer service for all customers, including billing, invoice payments, and email. Also responsible for the collection of the customer satisfaction and organization of payment.
    • Customer service, communication, and listening to the general ledger. Responsible for the processing of all incoming and outgoing mail, and other administrative duties as assigned.
    • Communicate with customers and vendors to resolve issues and provide solutions to resolve problems and disputes. Ensure invoices are paid in a timely manner.
    • Responsible for the collection of all customer accounts, including the following: sales, administrative, security, and credit.
    • Worked with sales, engineering, security, and customer to resolve any issues. Negotiated credit holds and releases.
  • 2017-12-252017-12-25

    Accounts Receivable Specialist

    Individual

    • Daily communication with customers to resolve past due invoices. Review and process customer payments, sales and use tax reports.
    • Worked with the Finance Manager to ensure that all billing and collection activities were completed in a timely manner. I was able to work with customers to resolve any issues.
    • Customer service, billing, credit memos, and collection. Extensive phone calls and emails. Maintain spreadsheets and Access databases.
    • Performed general ledger and bookkeeping duties such as filing, answering customer inquiries, and providing customer service to customers.
    • Maintain customer billing spreadsheets, including sales orders, shipping documents, and other miscellaneous invoices. Work with customers to resolve any discrepancies.
    • Generate and send out billing statements to customers via email, phone, and other mail. Make adjustments to the general ledger using Oracle.

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