Fred Brown - Director of Rooms Resume Simple
SUMMARY
Seeking a position that will allow me to utilize my skills and experience in the field of the company. I have a strong work ethic and a positive attitude.
SKILLS
  • quality assurance, pbx, human resources, negotiating, management, reporting, managing, revenue management, strong communication, budget, leadership, business, training, p l, hiring, payroll, coaching, quality, communication, concierge, operations, budgets, responsible, counseling, satisfaction, comm
  • office, front office, executive assistant, guest relations, service, training, reporting, payroll, proactive, acting, maintenance, pbx, operations, assistant, solutions, responsible, manager, assistant manager, satisfaction, engineering, front desk, guest services, housekeeping, creative, scheduling
WORK EXPERIENCES
  • 2017-12-262017-12-26

    Director of Rooms

    Los Alamitos High School

    • In charge of the coordination of all aspects of the business, including but not limited to: Managing the budget, scheduling, staffing, training, and management.
    • Provide leadership and direction to the general Manager in the development of the business plan, including the coordination of all aspects of the hotel, including sales, marketing, budget, pricing, and financial reporting.
    • Managing the coordination of all aspects of the business, including but not limited to: staffing, scheduling, budget, and overall organization.
    • Coordination of all aspects of the business, including: catering, hospitality, HR, staffing, inventory management, and communication.
    • Responsible for all aspects of the office operations including but not limited to: scheduling, marketing, reservations, staffing, administration, management, and employee relations.
    • Supervision of all office staff, including hiring, training, mentoring, and development of the organization. I was responsible for the procurement and administration of the hotel.
  • 2017-12-262017-12-26

    Front Office Manager

    Brighton High School

    • Managed the operations of the organization, including supervision of front desk, housekeeping, and maintenance staff. I was responsible for training new employees on the customer service and operations.
    • Supervising and managing the day to day operations of the hotel, including but not limited to: planning, booking, and meeting rooms.
    • Liaison between the front desk and the operations Manager to ensure that all communications are completed in a timely manner.
    • Managed front desk operations, including scheduling, writing and maintaining all guest relations, and providing information to the general Manager and staff.
    • Assisting the front desk Manager with the daily operations of the hotel, including but not limited to: Researching and correcting any discrepancies, and making sure all the guest had the proper information.
    • Assistant Manager for the organization and the maintenance of the company. Also, I am responsible for the daily operations of the Club, including but not limited to: payroll, expense reports, and budgeting.

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