To obtain a position that will utilize my experience and education to help the organization. I am a self-motivated, and a team player with a strong work ethic and a passion for the ability to work well with people.
Manage the collection of all service and inventory levels. Directly responsible for the oversight of the budget, including the development of the hardware and software.
Supervise the housekeeping and laundry of the hotel, including the lobby, room, and bar. This includes the cleanliness and appearance of the restaurant.
Improved the cleanliness and appearance of the facility by implementing a new PBX system. Implemented a new menu and created a concierge program.
Developed and implemented a new menu for the entire resort. These programs were used to improve the guest experience.
Managed all aspects of the hotel including: Front desk, housekeeping, maintenance, housekeeping, and Reception. Ensured that all guest rooms and dining room cleanliness and maintenance were maintained.
Worked with local and state officials to ensure the best possible quality of food and services. Coordinated and managed all aspects of the restaurant.
Front Office Manager
Worked with the Director of housekeeping, hiring, and maintenance of all electronics and computer systems. Maintained a high level of proficiency in the use of the software.
Responsible for the daily management of the front office, including the maintenance of the computer hardware and software. This includes the following: Manager, Director, and Assistant Manager.
Created and implemented a new application for driving the UI and the creation of a user friendly and interactive iPad application.
Coordinated with the Supervisor to ensure all Express and the company was compliant with state and federal laws. Maintained a safe working environment.
Worked with the team to develop a new process for the development of a new system. The project was completed in a timely manner.
Created and maintained a database of over 100,000 accounts and a budget of $1,500,000.00.