Michael Barone - Director of Rooms Resume Simple
SUMMARY
A highly motivated, results-oriented, and results driven professional with a proven track record of success in the areas of sales, marketing, and customer service.
SKILLS
  • service, drivers, organized, housekeeping, operations, construction, satisfaction, management, front desk, million, design
  • business plan, maintenance, responsible, manager, exceed, housekeeping, mentoring, strategy, management, coordination, front desk, planning
WORK EXPERIENCES
  • 2017-12-262017-12-26

    Director of Rooms

    Pensacola Christian College

    • Managed front desk, housekeeping, and guest service departments to ensure satisfaction and quality management. Monitored and reported on guest complaints and resolved any issues.
    • Coordinated and managed the design and construction of a new hotel, including the renovation of the kitchen and the dining room.
    • Successfully organized and implemented a new operations department that generated over $1.5 million in revenue. Developed and maintained a team of 12 employees.
    • Managed the hotel and its drivers to ensure all standards and procedures are being followed. I have been able to make sure that the hotel is meeting the expectations of the company.
    • Developed and implemented a new brand and brand strategy for the hotel and the hotel. Responsible for the development and implementation of the marketing plan.
  • 2017-12-262017-12-26

    Director of Rooms

    Laurel Ridge Treatment Center

    • Participates in the planning and execution of the annual business plan. Ensures that the property is in compliance with the corporate policies and procedures.
    • Working with the management team to ensure that all aspects of the hotel are fully staffed and responsible for the maintenance and supervision of the hotel.
    • Assist in the development of the front desk and housekeeping team to increase the overall guest experience and exceed the expectations of the hotel.
    • Oversaw the coordination of the renovation of the hotel and the opening of the new hotel in July 2016. I was responsible for the opening of the new restaurant in the first year.
    • Created a strategy to ensure that the property is in compliance with the company's mission and philosophy. Provide guidance and direction to the team members.

 RobotCafe.com 

 First Mariner Bancorp