Maurice Robertson - Area General Manager Resume Simple
SUMMARY
To obtain a position in a progressive company that will utilize my skills and experience in the hospitality industry. I am a highly motivated, results oriented, and a proven track record of success in the unlimited growth and development.
SKILLS
  • revenue management, software, responsible, manager, management, satisfaction
  • general manager, in sales, manager, marketing
WORK EXPERIENCES
  • 2017-12-262017-12-26

    Area General Manager

    First Citizens Bank

    • Responsible for the management of all aspects of the business, including sales, service, warranty, and customer loyalty.
    • Managed a team of 12 employees, including a team of 10 direct reports, a total of 50 employees, and a customer service satisfaction of over 1,000.00.
    • Worked with the software Manager to develop a new product line and increase revenue by over 50%. The company was able to reduce the number of customers from 10 to 5.
    • Created and implemented a new sales plan that increased revenue by over 200% in the first year. The company was able to double the previous year in the market.
    • Achieved highest sales growth in the company for three consecutive years. Ranked in the top 10 in the region.
  • 2017-12-262017-12-26

    General Manager

    Drury Inn&Suites

    • Hired, trained and developed a team of marketing managers, Assistant Manager, sales managers, and store staff.
    • Directly managed a team of 6 managers and a staff of up to 25 employees. I was also responsible for the overall hotel revenue of over $1.
    • Increased sales by over 50% in first year, and a half-percent increase in sales. This was accomplished through the development of a new General Manager.
    • Developed and implemented a new product line that increased sales by over 50%. This was accomplished through the development of a new product line.
    • Created and implemented a new process to improve the efficiency of the production department. Increased productivity by 20% and reduced labor costs by over 50%.

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