Thelma Dunn - Software Engineering Resume Simple
SUMMARY
Seeking a position that will allow me to utilize my skills and experience in the field of the hospitality industry. I am a team player with a strong work ethic and a great asset to the company.
SKILLS
  • training, customer service, manager, social media, scheduling, service, front desk, hiring, budget, ordering, inventory, payroll, marketing, reception, coordinator, retail
  • training, customer service, manager, social media, scheduling, sales training, of sale, service, advertising, retail sales, excel, marketing, reception, retail
WORK EXPERIENCES
  • 2017-12-272017-12-27

    RECEPTION MANAGER

    Disneyland Resort

    • As a Manager, I was promoted to a key holder, I was in charge of all inventory, marketing, and opening the store.
    • Handled all aspects of the front desk operations including: scheduling, payroll, marketing, and training. Worked with the sales department to insure that the customer needs were met.
    • Managed and maintained the retail and salon staff, including hiring, training, and managing the sales and marketing of the business, and the payments.
    • Assisted in the management of the marketing department, including the creation of new products, customer service, and ordering.
    • Created and implemented marketing strategies to increase sales and awareness of the company. Worked with various vendors to promote and generate business.
    • Worked with marketing team to create a positive customer experience for all customers. Also helped them become a trusted role in the community.
  • 2017-12-272017-12-27

    Spa Manager

    Endo Pharmaceuticals

    • Worked with the sales team to ensure that all merchandise was properly stocked and merchandised to the store. Trained new employees on the sales floor.
    • Assisted in the development of marketing strategies, training and customer service skills. I was also in charge of the opening of the store.
    • Promoted to Assistant General Manager in the absence of the store. Created and maintained sales floor and marketing campaigns.
    • As a florist, I was promoted to a Manager of a sales floor. As a result of my job, I was able to take care of customer orders and merchandise.
    • Created and maintained a strong customer base and built relationships with customers. Provided excellent customer service. Assisted in the development of new products.
    • Provided excellent customer service to customers, including sales, marketing, and returns. Assisted in the creation of new products and services.

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