I am a highly motivated, energetic, and dedicated individual who is looking to utilize my skills and experience in the hospitality industry. I have a great deal of work ethic and a passion for the company.
Ensures that all accounting and cash handling procedures are followed and assists in the implementation and sales of the hotel and property.
Ensures that all financial and sales goals are met and exceeded in the daily operations of the business and sales.
Confer with other personnel to plan and develop operations and/or activities such as customer relations, sales, or marketing.
I was in charge of the General Manager, and the store management and sales team. My responsibilities included, but not limited to: The overall success of the opening and closing of the hotel.
Assists in the development and implementation of sales and operational policies and procedures, including training, development, and performance of the store.
Maintains safe, secure, and healthy environment by establishing, following, and enforcing sanitation standards and procedures; complying with security regulations and securing credit cards.
Front Office Manager
Performed all managerial duties such as scheduling, payroll, budgeting, inventory, ordering, cash handling, and closing.
Performed all administrative duties such as inventory, budgeting, and scheduling of front office associates. Handled guest complaints and inquires.
Handled all aspects of the front desk operations including but not limited to: scheduling, budgeting, inventory control, and housekeeping.
Oversaw all front office operations including training, scheduling, and payroll. Prepared and reviewed daily reports, interpreted and submitted to corporate headquarters.
Assisted the front office Manager with daily operations, including but not limited to: budgeting, forecasting, scheduling, and monthly departmental meetings.
Responsible for all aspects of the front office department including, but not limited to, ensuring proper staffing levels, budgeting and forecasting of staff, and maintaining a positive and productive work environment.