Bonnie Hollenbeck - Customer Service Representative Resume Simple
To obtain a position in a company that will allow me to utilize my skills and experience to benefit mutual growth and success. I am a self-motivated, dependable, and a team player.
  • responsible, scheduling, service, billing, technical support, quality, payments, windows, quality assurance, computer, customer service, receiving, troubleshooting, credit card, credit, intranet
  • quality assurance, clients, compliance, data entry, quality, hipaa
  • 2017-12-252017-12-25

    Customer Service Representative

    Private Practice

    • Perform clerical duties such as receiving, sorting, and distributing mail, and customer service. Ensure quality and timely filing of data.
    • Provided support to the front desk staff with the use of the company computer system, including scheduling, file, and fax, file, and copy, and correspondence.
    • Responsible for troubleshooting and reporting of all issues to the management team. Also, and assisted in the development of new and existing business plans.
    • Performs general clerical duties, such as typing, filing, and faxing, and file and mail reports. Handle and process incoming calls, and distributes mail.
    • Able to handle multiple tasks, including but not limited to, customer service, data entry, file management, and receiving of payments.
    • Assist with the creation of a new dental filing system, including credit card, and tax information. Reconcile accounts and make bank deposits.
  • 2017-12-252017-12-25

    Data Entry Operator

    Super America

    • Worked with quality assurance and compliance to ensure that all regulatory requirements were met. Followed up on data and entered into the electronic health record.
    • Managed the filing of data and correspondence with clients and other health care professionals. Followed up on the status of the data.
    • Ensured that all data entry was completed and submitted to the appropriate department in a timely manner and according to HIPAA regulations.
    • Developed and implemented a system to track and analyze data. This included the creation of a comprehensive database for the quality of the data.

 Bibliography of MLDM