To obtain a position in a growing organization where I can utilize my skills and experience in the field of the field of the company.
customer service, operations, call center
Worked with legal and safety departments to ensure that all company policies and procedures were followed. Adhered to the company's policies and procedures.
Assisted in the development of new products and services to meet the needs of the customer. Worked with the sales team to develop a plan to improve the quality of the product.
Worked with the sales team to ensure that all products were being met. Also, maintained and updated customer files.
Created and maintained the business requirement documents (e.P. System). Managed the process and provided support to the team.
Provide support to the sales team in order to meet the needs of the company. Review and approve all paperwork for accuracy.
Assisted with the preparation of the monthly newsletter for the President. The company was the top 10 in the nation.
Call Center Representative
St Helens High School
Assisted in the day to day operations of the customer service department. This included providing excellent customer service. Maintained a high level of professionalism.
Led a team of 4 to develop a new process for the department to improve the quality of the customer service.
Developed and maintained relationships with customers and vendors. Ensured that all sales and service needs were met. Worked closely with the sales team to ensure the highest level of customer satisfaction.
Assisted in the development of new and existing customers. Managed and maintained customer files. Prepared and delivered all customer service.
Assisted in the development of new and existing customers. Developed and maintained a high level of customer service. This resulted in a positive attitude.
Responsible for the development of new and existing customers. Provided customer service to the branch. Worked with the branch to ensure that all sales goals were met.