Robert Davis - Director of Rooms Resume Simple
SUMMARY
I am a highly motivated, energetic, and dedicated professional with over 15 years of experience in the hospitality industry. I have been in the food service industry.
SKILLS
  • housekeeping, training, million, payroll, management, scheduling, engineering, recruitment, inventory control, problem resolution, budget, inventory, operations, credit card, credit, restaurant, security, office, maintenance
  • training, million, payroll, management, scheduling, pbx, office, front desk, budget, catering, class, inventory, service, increase, inventory control, vendor relations, metrics, and sales, clients, p l
WORK EXPERIENCES
  • 2017-12-272017-12-27

    Director of Rooms

    Granada Hills Charter High School

    • Housekeeping operations -managed a staff of 45 employees. Responsible for budgeting, payroll, inventory control, scheduling, and monthly associate meetings.
    • Directed the day-to-day operations of the front desk, guest services, engineering, security, and accounting departments.
    • O oversee all aspects of the opening of the hotel including the development of the restaurant, guest satisfaction, employee relations, profit and loss, and operational excellence.
    • Direct supervision of all front of house, guest services, Concierge, Bell stand, Valet, housekeeping, security, payroll, and human resources.
    • Developed and implemented a new training program for all departments to ensure proper maintenance and guest satisfaction. Increased revenue by 10% and labor costs by 3%.
    • Developed and implemented a new front desk, accounting, and department budget to meet and exceed financial goals. Assisted in the management of the hotel's revenue strategy and sales.
  • 2017-12-272017-12-27

    Front Office Manager

    Usps

    • I was promoted to a team member of the year-over-hire and annual employee of the year.
    • Developed and implemented plans to improve efficiency of the front desk, guest services, HR, marketing, sales, customer service, and payroll.
    • Training, budgeting, forecasting, and sales of the department. Also, I was in charge of the budgets of the controllable expenses.
    • Managed all aspects of business budgets, including forecasting, sales, food cost, labor management, and overall guest satisfaction.
    • Responsibilities include: Daily revenue, forecasting, labor cost, budgets, forecasting, and sales and marketing plans for the hotel.
    • Oversaw daily operations, budgeting, forecasting, and sales to maximize revenue. Monitor and approve all invoices, forecasts, and expenses.

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