Jeffrey Manuel - Customer Service Resume Simple
SUMMARY
To obtain a position in a professional environment where I can utilize my skills and experience to contribute to the success of the company. I am a team player, who is able to work well with others.
SKILLS
  • management, procurement, production, collections, sap, best practices, billing, pricing, responsible, quality, quality assurance, inventory, training, claims, audit
  • distribution, pricing, logistics
WORK EXPERIENCES
  • 2017-12-252017-12-25

    Customer Service

    KS Industries

    • Performed quality assurance audits of operations and business partners, including purchasing, billing, and returns. Managed all aspects of the company.
    • Manage inventory, procurement, and distribution of goods, services, and contracts. Provide support for all sales and marketing activities.
    • Assist with inventory control, collections, and staffing needs for the company. Provide support to the sales team and management.
    • Audit and track inventory of all products, services, and audits. Responsible for the production of product and product complaints.
    • Developed and implemented a new business plan for the company, including the development of a budget, forecasting, and training of the company.
    • Manage and maintain vendor pricing and database to ensure accuracy and efficiency. Manage claims and track all returns and/or charge tickets.
  • 2017-12-252017-12-25

    Customer Care Agent

    Remedy Intelligent Staffing

    • Manage the logistics of distribution and tracking of all transactions and reports. Track and report the status of the business.
    • Assist in the development of pricing and product specifications. Develop and implement new products. Create and maintain a variety of documents.
    • Develop and maintain a comprehensive understanding of the company's business plan and the development of the project. Manage the process of the application and implementation of the database.
    • Perform and document all customer complaints and ensure that all products are shipped to customers. Ensure that the product is in a timely manner.
    • Responsible for the development of the company website, including the creation of a new business plan. This includes the creation of a new product line.
    • Prepare and submit reports for the company and/or client. Review and approve all invoices. Manage and track the data.

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 RTÉ Sport