Manager of the day-to-day operations of the department. Provided leadership, budgeting, inventory, and organization of the front of the house guest service.
Assisted in budgeting, budget management, and maintained the highest standards of guest satisfaction. Supervised the planning, preparation, and presentation of all food and beverage items.
Ensure all staff members are properly trained, knowledgeable of the proper procedures and standards of the hotel. Ensures that all employees are performing their duties and responsibilities are completed in accordance with the company's policies and procedures.
Director of Housekeeping
Purchasing, organization, and maintaining the housekeeping department. Monitor and control labor costs and expenses. Ensure that all areas are maintained in a consistent manner.
Developed and implemented policies and procedures for the operations of the property. Prepared budgets and forecasts for the department.
Participate in MOD, Miller, and high school student programs. Assist in the development of new employee orientation and training.