Assist with front desk duties such as filing, faxing, and answering medical questions. Responsible for the organization of patient charts.
Performed front office duties such as answering phones, scheduling appointments, and verifying insurance eligibility. Processed payments and made deposits.
Operates computer systems to ensure that all information is complete and accurate. Ensures that the customer service is provided to the clients.
Greet customers, answer questions, and provide information to callers, visitors, and customers. Assist in the preparation of reports and other forms.
Maintains a clean and safe environment for the residents, including cleaning and sanitizing the kitchen. The facility is a great deal of the needs of the residents.
Received customer service Award for outstanding customer service... (2012). Responsible for all aspects of the company.
Communicate with clinical staff regarding any changes in patient's condition and report to nurse. Document all incidents and concerns.
Serves and protects the hospital community by adhering to professional standards, hospital policies and procedures, federal, state, and local requirements, and JCAHO standards.
Maintain medical records and files in accordance with company policies and procedures. Provide assistance to patients in the emergency room.
Transports patients to and from different departments, and provides assistance to the patient. Performs other duties as assigned.
Transport patients to and from the hospital and to other departments. Assists with patient transportation. Maintains a clean and safe environment.
Performs all duties in accordance with established policies and procedures. Maintains safe, secure, and healthy work environment by following standards and procedures; complying with legal regulations.