Roger Espinoza - Customer Service Resume Simple
SUMMARY
A highly motivated, results-oriented professional with a strong background in customer service, sales, and management. I am a self-starter, able to work well independently and as a team member.
SKILLS
  • recruiting, scheduling, training, merchandising, advertising, pricing
  • answering phones, answering, patient, pharmacist, statistics, phones, stocking, administrative, pharmacy, cash, inventory, packaging
WORK EXPERIENCES
  • 2017-12-252017-12-25

    Customer Service

    Oregon State University

    • Negotiate pricing with vendors and suppliers; including drafting, editing, and distributing advertising materials. Also, training and overseeing the new employees.
    • Provides clerical support by scheduling and coordinating meetings; preparing and conducting presentations and reports. Maintains and records operations.
    • Develops and maintains a comprehensive training program for the company, including recruiting, planning, and managing all aspects of the business.
    • Maintains and manages the daily operations of the department. Ensure that all customer service is provided and appropriate. Assist in the development of the company policies and procedures.
    • Conducts retail and sales analysis of merchandise and stores with sales. Assists in the development and distribution of promotional materials.
    • Maintains a clean and orderly work area, including cleaning, drying, and disposal. Supervising and motivating staff to ensure that all tasks are performed efficiently.
  • 2017-12-252017-12-25

    Pharmacy Assistant

    Denver Water

    • Perform pharmacy duties such as filling, receiving, and delivering patient medications. Transcribe and dispense prescriptions. Provide answers to pharmacist and physician inquiries.
    • Performed administrative duties such as answering phones, greeting customers, and filling out forms. Maintained inventory levels. Checked for expired medications.
    • Filling prescriptions, verifying deliveries, and receiving new prescriptions. Counting and labeling medications. Compounding of suspensions, suppositories, and other retail meds.
    • Perform general housekeeping duties such as checking temperatures, cleaning and sterilizing the medications. Checking blood pressure, temperature, and weight.
    • Assist with packaging and labeling of medications in accordance with state and federal laws. Prepare and dispense medications as directed by the pharmacy manager.
    • Perform general clerical duties such as receiving, counting, and verifying prescriptions. Check in and check out prescriptions.

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