Managed and organized the entire wine list for the entire hotel, including the Mayor of the Chicago, the PGA tour, and the Tower.
L developed a new menu and trained in all aspects of the restaurant. This included: Wine pairings, craft beer knowledge, and cocktail service.
Maintain a clean and safe work environment, including restocking items and maintaining a clean and sanitary work area. Uphold all health and safety standards.
Assisted in the preparation of food for the following day, while maintaining a clean and safe work environment. As a team member, I was also responsible for the management of the inventory and ordering.
Assisted in the preparation of food and beverages to meet the needs of the customers. Served as a waiter, helping with the dining room Manager.
Senior Captain / Sommelier
Oversaw all aspects of customer service, including: catering, front desk, and sales. Developed and implemented a new marketing plan.
Restaurant Manager-responsible for scheduling, payroll, and all aspects of the operation. (i.T.
In charge of the restaurant, and staff of the company. Trained new employees on the importance of the food and beverage program.
Assisted the front desk Manager with the creation of a new computer system. This included the use of all systems and procedures.
Promoted to Assistant General Manager within the company to ensure that all positions were covered. This included the use of the POS system, and the use of the computer system.
Promoted to Assistant General Manager within the company to train new employees. Wrote and implemented a new system for the newly hired staff.