Rodney Colson - Dining Room Manager Resume Simple
SUMMARY
I am motivated, and dedicated professional with over 10 years of experience in the field of social work, and a team player. Strong organizational skills, ability to multi-tasking and problem solving.
SKILLS
  • million, labor cost, operations, scheduling, efficient, service, reporting, testing, energetic
  • windows, catering
WORK EXPERIENCES
  • 2017-12-272017-12-27

    Dining Room Manager

    Eagle Gate College

    • Oversaw all aspects of the front-of-house operations including, but not limited to, scheduling, labor and food cost, labor and guest satisfaction, and ensuring the efficient and profitable operation.
    • Increased customer satisfaction from $.8 million to $3.8 million in annual sales. Developed and implemented a new training program for all employees.
    • Handle customer complaints and concerns in a timely manner while ensuring customer service and satisfaction. Provide solutions to customers and take corrective action as necessary.
    • Developed and implemented a new system for tracking and reporting of all food and beverage cost. Also, I was in charge of the daily audits of the entire operation.
    • Manage labor cost and controllable expenses, ensuring that all food items are properly rotated and in a timely fashion.
    • Assist in keeping the bar clean and tidy, and all the necessary duties to be completed to the end of the shift.
  • 2017-12-272017-12-27

    Bartender

    Northwest Hospital

    • Catering events: I was able to work with a team of 20 people. Duties included: preparation, service, and sanitation.
    • Developed and maintained a strong working relationship with customers to ensure repeat business. Provided customer service, and built relationships with guests.
    • Developed and maintained a staff that provided hospitable, professional service while adhering to policies and business initiatives. Assisted with training and development of new employees.
    • Knowledge of the use of windows, Word, PowerPoint, Excel, PowerPoint, Adobe Photoshop, and other software.
    • Assisted in the opening of the new restaurant, including the creation of a craft cocktail list for the bar.

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