Nathan Yost - Assistant General Manager Resume Simple
SUMMARY
Seeking a position that will enable me to utilize my skills and experience in the field of finance and accounting. I am a self-motivated, and organized professional with a strong work ethic.
SKILLS
  • manager, training, coaching, scheduling, closing, associate, patient scheduling, reports, insurance
  • customer service, training, billing, call center, telecommunications, solutions
WORK EXPERIENCES
  • 2017-12-252017-12-25

    Assistant General Manager

    Cleveland Chiropractic College

    • Responsible for the daily, weekly, monthly, quarterly and annual reports for the sales Manager, insurance department, and customer service.
    • Responsible for recruiting, interviewing, and coaching of new employees. Assist in the performance of the customer service department.
    • Performs all clerical duties including: Scheduling appointments, closing, and interviewing. Provide support to the department. Responds to requests for information.
    • Manages and oversees the sales Associate and the customer service department. Provides guidance and training to the team members.
    • Provided excellent customer service to customers and vendors. Managed and maintained all files. Processed and filed all forms of payment.
    • Prepares all financial documents and records for the company, including but not limited to: sales, use, excise, Motor vehicle, and IFTA.
  • 2017-12-252017-12-25

    Team Leader

    Publix

    • Provide customer service to the customers and assist with the resolution of any issues related to the billing and training needs.
    • Responsible for the customer service and the development of the new product line. (i.T. And the company).
    • Developed and implemented a customer service program to ensure that the company is in line with the best practices. This included the development of a new client base.
    • Managed customer service and provided support to the sales team. Assisted with the development of new products and services.
    • Customer service and support for the company and the customers. Responsible for the creation of new and existing customers.
    • Maintain a high level of customer service and support the client. Provide quality service to customers and assist them with questions and concerns.

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