Albert Catledge - Server Resume Simple
To obtain a position in a professional environment where I can utilize my skills and experience to help the company meet the goals of the organization.
  • increase, greeting, service, friendly
  • windows, outlook, printers, computer, troubleshooting, active directory, closing, computers, exceed
  • 2017-12-252017-12-25


    Canadian Valley Technology Center

    • Provided friendly customer service to customers and customers to increase sales and profits. Managed the business and collection of prescription orders.
    • Assisted with the preparation and distribution of all products and services. Maintained and updated the company's website. Created and distributed promotional materials.
    • Performed all duties of a team of 10-15 employees, including: Customer service, customer service, and sales.
    • Created and maintained a clean and safe environment for the company, including greeting and making sure all products were properly stocked.
  • 2017-12-252017-12-25

    Help Desk Analyst

    Samford University

    • Assisted customers with customer service, including Word, Excel, PowerPoint, Outlook, and Outlook. Helped to find and install new and existing printers.
    • Provided troubleshooting and resolution of issues, including but not limited to, Windows, desktop, and computer systems.
    • Ability to work in a fast-paced environment, answering multi-line phone system, and working with customers.
    • Performed general office duties, including answering incoming calls, scheduled appointments, and resolved customer complaints. Provided information to callers, visitors, and customers.
    • Developed and maintained customer service leads, including but not limited to, printers, fax, and E-mail.
    • Work with the customer service team to ensure that all leads are in the event of closing. sort, distribute, and distribute mail.

 Great Circle Mapper 

 Internet Protocol - Quality of Service Page