Jennifer Pea - Front Office Manager Resume Simple
I am a highly motivated and dedicated individual with a strong background in the banking industry. I have a proven track record of success in the following areas: Accounts payable, accounts receivable, collections, collections, credit, collections, billing, and customer service.
  • marketing, staffing, scheduling, operations, hiring, office, advertising
  • payments, scheduling, claims, accounts receivable, insurance
  • 2017-12-262017-12-26

    Front Office Manager

    Malone College

    • Responsible for hiring, scheduling, and staffing of sales team. This includes the development of new marketing strategies.
    • Managed the operations of the advertising department, including the development of a new and more efficient way of the company.
    • Assisting office staff with any questions or concerns they May have. Also, I have worked on a daily basis to ensure that all employees are being trained.
    • Work with patients to resolve problems and ensure that all insurance policies are followed. Maintain and update patient files.
    • Assist in the development of new and existing customers. Maintain and update the current and prospective customer base. Create and maintain a professional relationship with the community.
    • Assisting with the development of new and existing employees. Also, I am responsible for the creation of a new hire and termination process.
  • 2017-12-262017-12-26

    Office Coordinator

    Home School

    • Responsible for all accounts receivable, including: Scheduling and collecting payments, and maintaining records of claims, insurance, and other miscellaneous documents.
    • Assisted in the development of new and existing customers. Maintained and updated customer files. Prepared and mailed out all paperwork.
    • Provided assistance to the department of health care and other insurance companies. Assisted in the preparation of the annual budget.
    • Assisted in the development of new and existing policies and procedures. Maintained and updated the company website. Also, performed all other duties as assigned.
    • Worked with the Director of Finance to develop and implement a new process to track and monitor the progress of the project.
    • Processed patient refunds and made sure that all patients were paid correctly. Worked with the insurance companies to resolve any billing issues.


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