Highly motivated, detail-oriented, and conscientious professional with a strong background in customer service, and the ability to work well with people.
medical records, customer service, medical, service
Perform medical records, and maintain accurate and complete records of all transactions. This includes, but not limited to, the use of electronic medical record (EMR), and the ability to handle multiple tasks.
Assist in the development of customer service and sales strategies to ensure customer needs are met. Consistently maintain a positive attitude and cooperative working relationships.
Verify insurance eligibility, obtain authorizations for procedures, and assist with patient visits. Schedule appointments for patients. Maintain and file patient charts.
Assist with the development of the company policies and procedures. This includes the creation of a new hire orientation manual.
Worked with the physician to ensure proper patient care and the safe use of medications. Performed daily operations of the office.