Frances Coffin - Shift Leader Resume Simple
SUMMARY
To obtain a position in a company that will allow me to utilize my skills and experience to the fullest. I am a self-motivated, hard working, and a team player.
SKILLS
  • training, staffing, service, evaluations
  • staffing, service, telephone, training, switchboard, evaluations, scheduling
WORK EXPERIENCES
  • 2017-12-262017-12-26

    Shift Leader

    California State University of Fresno

    • Maintain a high level of customer service and satisfaction, including the development of a comprehensive and personalized plan of care.
    • Conduct annual evaluations, staffing, and training for all employees. Manage and train new hires. Maintain and update employee files.
    • Communicate with customers, supervisors, and other members of the customer to ensure that all customer needs are met.
    • Ensure all customer service issues are resolved in a timely manner. Assist in the resolution of customer complaints. Maintain records of all transactions.
  • 2017-12-262017-12-26

    Guest Service Team Leader

    Signature Flight Support

    • Participates in the development and training of new employees, students, and staff in the absence of the supervisor.
    • Communicating with customers, staff, and billing personnel to resolve customer issues and complaints. Provided excellent customer service and problem resolution.
    • Manage scheduling and staffing for all employees and ensure accurate and timely completion of all records. Assist in maintaining and updating financial records.
    • Multi-tasked telephone system, including data entry, retrieval, and distribution. As well as the reception of the patients.

 Equipment, Machines, Tools 

 Physics Today