Frankie Wildman - Operations Manager Resume Simple
SUMMARY
I am a highly motivated, detail-oriented professional with over 10 years of experience in the healthcare industry. I have a strong background in the medical field.
SKILLS
  • management, supervising, statistics, service, mentor, responsible, customer service, solutions, exceed
  • team development, communication, leadership, ms office, dependable, metrics, analysis, office, coaching, quality, team player, calibration, documenting
WORK EXPERIENCES
  • 2017-12-252017-12-25

    Operations Manager

    University of North Carolina Charlotte

    • Lead and mentor new hires, and assist in the development of the database and analysis of the data. Worked closely with the project team to develop and implement a new business plan.
    • Responsible for the development of the business Plan, recruitment, and collaboration with the QA team to develop and implement new processes.
    • Developed and implemented a comprehensive service plan for clients. Performed administrative duties and management. Provided support to the Director.
    • Develop and maintain a comprehensive database for all clients and their respective areas of the business. Perform and manage the process of the analysis.
    • Manage and maintain database, and assist with the planning of the recruitment plan. Conduct monthly meetings. Prepare and present reports.
    • Provide coaching and supervising to ensure that the best practices are met. Perform weekly meetings with clients and managers.
  • 2017-12-252017-12-25

    Team Lead

    Forestview High School

    • Ability to multitask, prioritize and follow-up with team members to ensure quality and timely communication. Maintain accurate documentation of all work.
    • Established and maintained a strong working relationship with the organization and the project team to ensure that the testing and documentation was completed and in a timely manner.
    • Consistently praised for management and teamwork in the planning, development, and execution of projects. Provided support to the team in the development of new processes and procedures.
    • Managing and maintaining the documentation of the company and the organization, ensuring that the testing is completed and accurate.
    • Managing the organization of the company, including the development of the documentation and the planning of the process. This includes the creation of a new system to improve the quality of the business.
    • Established and maintained effective relationships with clients, vendors, and research teams to ensure the execution of testing and procedures, and to maintain compliance.

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