Sue Sowell - Operations Manager Resume Simple
SUMMARY
I am a highly motivated, detail-oriented professional with over 10 years of experience in the healthcare industry. I have a strong background in the medical field.
SKILLS
  • management, production, manufacturing, logistics, engineering, operations, responsible, quality, supervision, quality management, increase, laboratory, iso
  • manufacturing, manager, marketing, advertising, satisfaction, supervision, efficient, pos, staffing, six sigma, troubleshooting, increase, operations, friendly
WORK EXPERIENCES
  • 2017-12-252017-12-25

    Operations Manager

    Shrewsbury High School

    • Assisted in the production of quality assurance and engineering equipment. Responsible for the management of all operations and equipment.
    • Trained new employees on the QA/QC processes and provided leadership and supervision to the operations. Implemented and maintained the laboratory policies and procedures.
    • Increased efficiency by eliminating the process of manufacturing and reducing the cost of the lab. Implemented Lean six Sigma and improved the safety of the department.
    • Developed and implemented new operations for the ISO 9000 certification program. Performed all aspects of the lab management. Trained and supervised staff.
    • Awarded the top Award for outstanding performance management and quality improvement initiatives. This resulted in a reduction in the number of errors by 15%.
    • Assisted in the development of the management and quality control program. Managed the operations of the lab. Developed and implemented new procedures and policies.
  • 2017-12-252017-12-25

    Field Manager

    Mohave Community College

    • Work closely with the sales team to ensure that the customer is fully trained to increase the business and quality of the product.
    • Work closely with the marketing team to ensure that the customer is in the highest level of service. This includes planning, implementing, and managing the overall operations of the organization.
    • Manage the project to identify and improve the strategic planning process for the business and operations. Provide leadership and support to the customer service team.
    • Responsible for the planning, implementation, and management of the production and delivery of all products and services. Supervised the front desk and staff.
    • As a member of the team, I was responsible for the production and management of the entire service line.
    • Provided support to the team in the planning, development, and implementation of the production process and manufacturing processes.

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 Research Institute of Organic Agriculture (FiBL)