Experienced in developing and implementing web applications and software solutions. Proven track record of delivering high quality products and services. Recognized for ability to manage multiple projects simultaneously.
satisfaction, documentation, administration, solutions, and sales, customer service, assessment, service
The University of the State of New York
Responsible for the development of the customer service, which is a liaison between the business and the sales team to identify and resolve problems.
Work with the sales team to identify and resolve issues and provide solutions to the customer. The ability to manage and maintain a strong relationship with customers.
Develop and maintain documentation of the assessment of the business requirements and administration of the system. Work with the client to identify and document the business needs.