Wayne Brown - Customer Service Resume Simple
To obtain a position that will enable me to utilize my skills and experience in the field of the field of the organization. I am a self-motivated, and organized professional with a strong work ethic.
  • exchange, cms, communication, invoice, accounts receivable, reports, billing, claims, contracts, invoices
  • scheduling, medicare, idx, insurance
  • 2017-12-252017-12-25

    Customer Service

    Carillon Assisted Living

    • Prepare invoices for billing, invoice, and exchange rate reports. Ensure that all contracts are in compliance with the state of California and the federal government regulations.
    • Maintains a high level of customer service, including the communication of claims, billing, and payment. Ensures that all information is accurate and up to date.
    • Work with accounts receivable to ensure that all customer information is accurate and in accordance with CMS guidelines. Provide support to the sales team.
    • Responsible for the daily tasks of the team, including the preparation of the weekly and monthly reports. I also work with the business to ensure that all the information is accurate.
    • Work with customers to resolve problems and ensure that all issues are resolved. Follow up on any issues. Maintain a positive attitude.
    • Create and maintain a database of all data for the company. This includes the creation of a new system to track the progress of the project.
  • 2017-12-252017-12-25

    Clinical Externship

    Romano'S Macaroni Grill

    • Worked with the insurance company to ensure that all Medicare and Medicaid scheduling was done correctly.. This included the review of the claim.
    • Assist patients with questions about their Medicare and Medicaid services. Utilize Access to provide assistance to the department of care.
    • Maintain and update patient information in the IDX system. Process and verify all patient accounts. Make sure that all patients are paid correctly.
    • Review the monthly sales report and make sure that all the sales is in agreement with the company. Also, I have to see if there was any discrepancies.
    • Prepared and submitted the final report to the Board of Directors. This included the review of the reports and the status of the project.
    • Worked with the sales team to ensure that all products were being met. The company was sold to the customers.

 River and Rowing Museum